LEGAL
Terms of Service
Effective September 15, 2026. These Terms of Service govern any engagement between Signalform and a client for strategy, brand, digital, or growth work.
1. Who We Are & Scope of Services
Signalform is an independent strategy, brand, digital, and growth studio headquartered in Berlin, Germany, founded in 2016. These Terms of Service (“Terms”) govern any engagement between Signalform GmbH (“Signalform”, “we”, “us”) and a client (“you”, “the Client”) for strategy, brand, digital, or growth work.
Each project is scoped individually through a written proposal (see Section 2), and these Terms apply to every proposal, statement of work, or invoice we issue, regardless of the specific service.
2. Proposals & Project Agreements
Every engagement begins with a written proposal or statement of work describing scope, deliverables, timeline, and fees for that specific project. A proposal becomes a binding agreement once signed by both parties or once the Client makes a first payment, whichever happens first.
Requests outside the agreed scope are handled through a written change order with its own fee and timeline, agreed before we begin the additional work.
3. Intellectual Property
Signalform retains ownership of all deliverables, drafts, and work product until the Client has paid all invoices for that project in full. Full ownership of the final, approved deliverables transfers to the Client upon receipt of full payment.
Signalform retains the right to display completed work in its portfolio, case studies, and promotional materials unless the Client requests otherwise in writing. Internal tools, frameworks, templates, and methodologies developed by Signalform before or during an engagement remain Signalform’s property and are not transferred to the Client.
4. Payment & Invoicing
Unless a proposal states otherwise, projects are billed 50% upfront and 50% upon completion, with invoices payable within 14 days of the invoice date. Recurring or retainer engagements are billed monthly in advance.
Late payments accrue interest at the statutory rate under German law. If an invoice remains unpaid for more than 30 days, Signalform may pause project work until the balance is settled.
5. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or strategic information shared during the engagement, and to use it only for the purposes of the project. This obligation survives the end of the engagement for three years.
Confidentiality does not apply to information that is already public, independently developed, or required to be disclosed by law.
6. Limitation of Liability
Signalform’s total liability arising from an engagement is limited to the fees paid by the Client for that project in the three months preceding the claim. Signalform is not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.
Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be excluded under German law.
7. Termination
Either party may terminate an engagement with 30 days’ written notice. The Client remains responsible for paying Signalform for all work completed and expenses incurred up to the termination date.
Signalform may terminate an engagement immediately if the Client fails to pay an invoice within 30 days of its due date.
8. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict-of-law principles. Any dispute arising from an engagement falls under the exclusive jurisdiction of the courts of Berlin, except where mandatory consumer-protection law grants the Client the right to bring proceedings elsewhere.
9. Contact
Questions about these Terms can be sent to legal@example.com or by post to Signalform GmbH, Berlin, Germany.